At Olive Syntax, we are committed to protecting your privacy and providing a safe experience when using our services. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our website and services, you agree to the terms set forth in this policy.
1. Information We Collect
We collect information from you when you use our services or interact with our website. The types of personal information we may collect include:
- Contact Information: Name, email address, phone number, and any other information you provide when contacting us or requesting our services.
- Service-Related Information: Information related to the services you request, such as the type of document you need proofreading for, project details, and any specific instructions you provide.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, manage, and improve our proofreading and editing services.
- To communicate with you regarding your project, including providing updates, requesting clarification, and answering inquiries.
- To send you newsletters, service updates, or promotional materials.
- To ensure our website is functioning properly and to improve user experience.
3. Opt-Out Instructions
If you no longer wish to receive communications from us, such as newsletters, updates, or marketing materials, you can opt out at any time by following these instructions:
- Unsubscribe from Emails: Each email we send includes an Unsubscribe link at the bottom. Click the link to opt out of future emails.
- Contact Us: You can also contact us directly at [email protected] and request to be removed from our mailing list.
Once we receive your request, we will promptly stop sending you promotional communications. Please note that you may still receive necessary communications related to services you have requested, such as updates about your proofreading or editing project.
4. How We Protect Your Information
We take the security of your personal information seriously. We use industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, please be aware that no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
5. Your Data Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct any inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to any contractual obligations we may have.
To exercise any of these rights, please contact us at [email protected].
6. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will post the updated policy on this page and indicate the revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at [email protected].